The Solomon Scandals A Washington newspaper novel by David Rothman

28Aug/100

Solomon Scandals hyperlocal series so far: A list for latecomers

Late to the hyper­local series in the Solomon Scan­dals blog? In reverse order, here’s a list of key parts.

imageHow hyper­local jour­nal­ism can help big media grow closer to local com­mu­ni­ties, just posted today.

TBD D.C.-area news site not a steady riser in early Alexa stats. But let’s wait for the full story.

Crisp, lively Web pages from promis­ing new TBD hyper­local site—but D.C.-oriented lead story is a BIG yawner here in Alexan­dria, VA.

TBD’s hyper­local judo is smart and eth­i­cal: How should rivals at the Wash­ing­ton Post and else­where respond to all the link­ing ahead?

imageRx for Patch’s hyper­local sites? Down­play McMaps and beef up some of the writing—and pho­tos and story placement.

Wash­ing­ton Post vs. Patch.com and Examiner.com

Smile! You’re on TBD TV—at least if you’re an affil­i­ated blog­ger with Skype and the news gods beckon

How Wash­ing­ton Post and New York Times could out­gun hyper­local sites like TBD and Baristanet.

George­town Dish joins TBD blog net­work: Deju vu angles—in Wash­ing­ton Post’s backyard.

How TBD could use hyper­local jour­nal­ism to kick the Wash­ing­ton Post’s butt.

TBD, meet NYC’s West­side Inde­pen­dent: Role model for SOME neigh­bor­hood blog affiliates?

imageWash­ing­ton Post vs. Allbritton’s TBD Web startup plans: BOTH sides could do better.

Hyper­local jour­nal­ism: George­town pub­lisher robbed—and eager to tell neigh­bors about it. Les­son for the Wash­ing­ton Post?

‘What Would Google Do’ with my old steel­town news­pa­per in Lorain, Ohio? Here’s what I’D do.

Please I’ve avoided a for­mal approach, so you won’t see “Part One” and so on.

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28Aug/102

How hyperlocal journalism can help big media grow closer to local communities

imageUpdate: Other hyperlocal-related posts here.

I killed my Wash­ing­ton Post sub­scrip­tion sev­eral years ago, one of mil­lions of Amer­i­cans to give up on printed news­pa­pers.

My Rea­son #1 was the trash fac­tor. But many read­ers have other, less friendly expla­na­tions. More than a few trust the press about as much as they do HMOs, banks and big busi­ness in gen­eral. For some, the local daily might as well be a giant paper Pinoc­chio. Just this week, a futur­ist was say­ing that news­pa­pers would be irrel­e­vant in 12 years, thanks to such prac­tices as Web-based crowd-sourcing. Wish ful­fill­ment for many readers?

Hyper­local jour­nal­ism, how­ever, could at least help the Wash­ing­ton Post and other estab­lished news orga­ni­za­tions regain trust by grow­ing closer to their com­mu­ni­ties with good, ver­i­fi­able con­tent and oppor­tu­ni­ties for read­ers to speak back. Ide­ally it could grow rev­enues, too. In the era of Google News and sto­ries from thou­sands of sources, all over the planet, why not focus on com­pelling local sto­ries? Why not encour­age neigh­bors to care about neigh­bors, not just about distant—in more than one sense of the word—politicians and movie stars? Already flag­ship news­pa­pers reel in a mere 56 per­cent of the read­er­ships of cer­tain major met­ro­pol­i­tan media com­pa­nies, per­haps partly reflect­ing hyperlocal’s grow­ing importance.

image But how to do hyper­local prop­erly and max­i­mize syn­er­gies between it and other activ­i­ties within a news­pa­per com­pany or broad­cast­ing one, while reduc­ing redun­dan­cies? Ahead I’ll share my spe­cific ideas with estab­lished news orga­ni­za­tions in mind, fol­low­ing up on ear­lier hyper­local sug­ges­tions for them. My biggest goal for this series is to lay out hyper­local strat­egy options for every­one, not favor the giants; and, in fact, The Solomon Scan­dals novel fea­tures a large, col­or­fully dys­func­tional news­pa­per. The big guys and media monop­o­lies in particular—even and espe­cially in small towns—have their sins, includ­ing a fix­a­tion in some cases on lucre at the expense of jour­nal­is­tic qual­ity. Gor­don Gekko would be proud.

Still, “big” has its glo­ries, too. Well-financed chain papers, for exam­ple, with the right peo­ple in charge, can bet­ter resist neigh­bor­hood car deal­ers enraged by local­ized sto­ries about safety recalls. That’s not all. Often—it’s hard to generalize—the very best hyper­local jour­nal­ism can’t hap­pen for long peri­ods of time on the cheap. And even the most gung-ho of the small-fry stand a good chance of burn­ing out eventually.

I recently sold a small e-book Web site, which, although focused on a topic-related com­mu­nity, not a geo-based one, beset me with many of the chal­lenges described here.

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16Aug/100

TBD D.C.-area news site not a steady riser in early Alexa stats. But let’s wait for the full story

image I’ve been root­ing for TBD, the D.C.-area hyper­local news site that some jour­nal­ists regard as a savvy canary in the coal mine. Will fre­quent updates and a link-heavy neighborhood–by-neighborhood approach, tied in with local blog­gers, be the future of met­ro­pol­i­tan news? I really hope this exper­i­ment works, just as I wish suc­cess to other hyper­locals in the D.C. area and elsewhere.

So how is TBD doing, accord­ing to Alexa.com, which among other things mea­sures sites by the “Per­cent­age of global Inter­net users who visit”?

Well, fol­low­ing a debut on the morn­ing of August 9, TBD would appear not to be enjoy­ing a steady rise in traf­fic from world of mouth, if Alexa is on the mark. Alexa might be all wet. Alexa is not nearly as accu­rate as inter­nal mea­sure­ments based on coun­ters embed­ded in Web pages. We’re a long way from the full story. And remem­ber, too, the day-of-the-week fac­tor to con­sider when ana­lyz­ing traf­fic for a news-sports-weather-and-traffic site.  For comparison’s sake, the above Alexa chart also picks up stats for the Web side of the Wash­ing­ton City Paper, which needs a lot fewer vis­i­tors to turn a profit.

I’ll alert my TBD con­tacts and see if peo­ple there can share more mean­ing­ful data and com­ment on the Alexa stats. Do they have any sign that imme­di­ate word of mouth is kick­ing in despite the above chart? How do the stats com­pare with expec­ta­tions? Can TBD pro­vide traf­fic stats of its own, the more sig­nif­i­cant inter­nal ones? Keep in mind that even most major sites get off to slow starts—and, again, the seri­ous lim­i­ta­tions of Alexa, which is far from scientific.

imageWhat­ever the num­bers, my the­ory is that TBD can grow traf­fic by being less DC-centric and offer­ing more cov­er­age of, say, the Wash­ing­ton sub­urbs, where, not so coin­ci­den­tally, I live (Alexan­dria). I still won­der if TBD and allied oper­a­tions have enough staffers to do the job right, even with a link-heavy approach.

Update: 9:39 p.m.: Speak­ing of geog­ra­phy, I don’t see a sin­gle Vir­ginia story at the top of the TBD home page unless you count the weather update—even though I’ve been told that all TBD read­ers see the same main sto­ries at the top. Doesn’t Vir­ginia exist, too? Within Vir­ginia, the most pop­u­lated county is Fair­fax and within the county, schools are topic #1 or close to it. But a quick and hardly infal­li­ble search of Google Blogs doesn’t exactly turn up an abun­dance of school-focused blog­gers in Fair­fax County. Maybe instead of build­ing TBD’s blog net­work around the exist­ing sup­ply and dis­tri­b­u­tion of blog­gers in the D.C. area, TBD should train new blog­gers from the ‘burbs who are knowl­edge­able about key top­ics like schools.I’ve heard of a for­mer ABC pro­ducer in Reston who’s a PTA mom fix­ated on local test scores. Talk about a poten­tial blog­ger for TBD or other sites want­ing to do jus­tice to the Fair­fax County pub­lic schools! This is how to boost TBD’s numbers.

Update, 10:08: The TBD iPhone app is in the App Store.

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16Aug/100

Media pieties debunked: Even NYT and WaPo pick up SOME rumors—and I’m glad they do

image Here’s a ques­tion that the debut of TBD.com, the new hyper­local site writ­ten up in Howard Kurtz’s media col­umn today, makes all the more timely.

Just when should a rep­utable Web site—or maybe even a paper newspaper—publish rumors?

TBD’s peo­ple have expressed a strong inter­est in guid­ing read­ers to the truth; and the oper­a­tion is not a rumor site. But with an empha­sis on fast-breaking local sto­ries, the  line between news and rumor at times may be thin, just as it is on even the best news radio sta­tions. The answer is to be trans­par­ent and share with read­ers the gaps in news sto­ries and invite cor­rec­tions, exactly what TBD is doing. 

Psst! Think TBD is impure? Even the New York Times men­tions rumors or spec­u­la­tion on occa­sion despite all jour­nal­is­tic pieties to the con­trary. So does Kurtz’s employer, the Wash­ing­ton Post. And I’m glad that the Times and Post do, as long as they abide by cer­tain com­mon­sen­si­cal rules and doesn’t make rumors the main show. Among the other rules—or fac­tors to consider:

1. Iden­ti­fi­ca­tion of rumors as rumors—rather than solid facts.

2. The source. Sony may well be about to release some new e-book read­ers, accord­ing to Sony Insider, and hav­ing con­sid­ered the source, the CNET tech net­work feels com­fort­able in report­ing the story with a ques­tion in the head­line. On the other hand, I sus­pect that CNET would prop­erly have ignored the report if it came from a news source unknown to it.

image3. Pos­i­tives for soci­ety in gen­eral vs. the neg­a­tives for the peo­ple writ­ten about. Or maybe the opposite—the risk that the pub­li­ca­tion involved will play into the hands of hype artists like stock-market scam­mers and cor­po­rate fraud­sters. Take the pos­si­bil­ity of a bank fail­ure. Does the Web site or other pub­li­ca­tion risk set­ting off a panic? Or, via the hype, enrich­ing unscrupu­lous Wall Street spec­u­la­tors? Just how widely should the infor­ma­tion, what­ever its nature, be shared?

4. Whether you may hurt the sub­ject of the rumor by not print­ing the truth. The sup­posed Al Gore sex scan­dal was cir­cu­lat­ing online in the wake of a National Enquirer story—and the media had to write about it. At the same time the MSM peo­ple could and did raise ques­tions. I’m just sorry that cer­tain pub­li­ca­tions such as the Wash­ing­ton Post and Politco—owned by Allbrit­ton Com­mu­ni­ca­tion, the peo­ple behind TBD—didn’t pub­lish more detail in ques­tion­ing the rumor.

5. The promi­nence of the person—how close he or she is to, say, the pres­i­dency of the United States? Leonard Downie, for­mer exec­u­tive edi­tor of the Wash­ing­ton Post, revealed in a video inter­view with Carol Joynt that the Post has an excel­lent rule. Don’t run ugly exposes of the per­sonal lives of city coun­cil can­di­dates. Peo­ple at the Gore level are a dif­fer­ent story since they may end up with their fin­gers on The But­ton. So the thresh­old for report­ing a rumor would be lower.

6. In a related vein, the rel­e­vance of the rumor to the person’s role in pub­lic life. In The Solomon Scan­dals novel, I write of a gos­sip colum­nist whose employer delib­er­ately sets out to wreck her career with rumors about her per­sonal life. Even if the rumors are fact—and I leave that ques­tion open—I myself would not print the infor­ma­tion. Gotcha moral­ity is one way crooked cor­po­ra­tions and gov­ern­ments try to black­mail activists into sub­mis­sion. It is no coin­ci­dence that some of the most cor­rupt soci­eties are also among the offi­cially most puritanical.

7. The nature of the pub­li­ca­tion itself. An oft-updated site like TBD will prob­a­bly have a lower thresh­old than the paper edi­tion of the New York Times. Often the new media in effect use con­ver­sa­tion mixed with nar­ra­tive. That is why a reporter-blogger at the Rock Hill Her­ald went with a cred­i­ble rumor about a CVS Phar­macy being built near a Burger King, with the reporter men­tion­ing a call placed to Burger King for con­fir­ma­tion. In other words, the read­ers would more or less be learn­ing how the facts unfolded—a form of nar­ra­tive. And via com­ments, they could par­tic­i­pate in a conversation.

Doug Fisher, a senior jour­nal­ism instruc­tor and online newslet­ter pub­lisher at the Uni­ver­sity of South Car­olina, ques­tioned the reporter-blogger’s deci­sion. Defend­ers of the reporter-blogger said no harm was done and the nature of the online medium pro­vided for an easy correction—and yes, the reporter was right about the CVS. I think this is a pretty gray area. Like the Fisher fac­tion, I’d love to have known more about how the Burger King peo­ple knew that a CVS was on the way. First-hand info? I will say that I would not have printed the pos­si­ble news—pre-verification—in a paper newspaper.

Foot­note: Just to be clear, the Kurtz col­umn is a gen­eral dis­cus­sion of TBD—including links to mem­bers of a blog network—and not a con­dem­na­tion of its prowess at get­ting at the truth.

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9Aug/100

Crisp, lively Web pages from promising new TBD hyperlocal site—but D.C.-oriented lead story is a BIG yawner here in Alexandria, VA

imageimage Crisp, lively Web pages are greet­ing vis­i­tors to the new TBD hyper­local site owned by Allbrit­ton Com­mu­ni­ca­tions. Here in Alexan­dria, VA, I hate the D.C.-centric lead story, but I’ll get to that in a moment—and remem­ber, TBD has just fired up.

In the wake of the launch today, I’m more upbeat than ever about this hyper­local startup for the Wash­ing­ton area. TBD Gen­eral Man­ager Jim Brady joked to some blog­gers yes­ter­day about how Robert Allbrit­ton him­sef had been try­ing to “break” the site. Talk about a love of detail. The D.C. news scene’s aspir­ing Steve Jobs? Via a Paid­Con­tent Q & A today you can read about the jour­nal­is­tic, tech and busi­ness lessons that Allbritton’s Politico expe­ri­ences have taught him for TBD.

imageAlso, do you notice the USA Todayish influ­ence, direct or indi­rect, on the TBD site—complete with the promi­nent nav­i­ga­tion bar and the blues, as well as a nice, breezy feel appro­pri­ate for a local site as well as McPa­per? You’ll get a weather page, stocked with infor­ma­tion from WJLA. Also USA Today­ish is the use of lists. The most notable  local col­lege classes was the first list on the Web and TBD’s cable chan­nel today (“most ambigu­ous” is “I lost it at a Turk­ish movie”—taught at George­town Uni­ver­sity). Hmm. Didn’t USA Today used to be in the same high-rise that TBD and other Allbrit­ton prop­er­ties now occupy at 1100 Wil­son Boule­vard in Arling­ton? In some ways it’s as if McPa­per never left.

Like­wise in the tra­di­tion of USA Today, TBD has struc­tured the site well, so that, for exam­ple, the home page (that’s another page you see at the top) gives you a good feel for the rest of the site. In the­ory at least, you can quickly see what is hap­pen­ing in your neigh­bor­hood. Going by the mockup shown the blog­gers, TBD will use in-person get-togethers to bridge the gap between the phys­i­cal and the vir­tual. This is exactly what I had hoped for.

imageBut so far, the much-talked-about local­iza­tion isn’t yet evi­dent on the site to the extent I’d want.  As of 7:40 a.m., I see 0 “items in the past 72 hours” for the 22314 zip code here in Alexan­dria (although I do notice two linked head­lines not picked up by the counter). And oh, how I hate the lead story on the home page, Vince Gray’s white paper play­book. Look, guys, I’m across the River. Besides, does TBD really want to be just a local­ized ver­sion of the Politico? This is truly awful for a gen­eral audi­ence, given TBD’s many other virtues. The Gray story is fine for pols and fans but lacks the zip of a good per­son­al­ity piece and is too process-oriented. If TBD couldn’t give me cus­tomiza­tion in the form of a Vir­ginia story, couldn’t it have led with a piece of more uni­ver­sal inter­est than the Gray one? Speak­ing of the process of gov­ern­ment, here’s a sam­ple para­graph: “Some of the edits to Gray’s plan came in the form of digests, Wilkes said. He esti­mated that he received about three of the doc­u­ments, which were more reviews of what Gray thought should be improved than line-by-line edits.” I want inti­mate looks at the decision-making and policy-creation processes, but, please, not as the lead story for every bleepin’ reader.

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